Job Requirements

As the Product Manager – Jewellery E-com Omnichannel, you will be at the forefront of shaping the digital and omnichannel experience for Titan’s iconic jewellery brands: Tanishq, Mia, and Zoya. Working closely with design (UI/UX), web/app development teams, finance, analytics, legal, internal innovation teams (AI), 3rd-party digital vendors, and brand teams, you will drive customer-centric product solutions that elevate the online and offline journey. You will play a pivotal role in Titan’s transformation into a digital-first, customer-obsessed organization.

The key responsibilities include:

Product Ownership:Own the end-to-end product lifecycle across Titan’s jewellery e-commerce and omnichannel platforms — from strategy and discovery to delivery and optimization.
Roadmap & Strategy:Define, prioritize, and drive the execution of a clear product roadmap aligned with business goals, customer needs, and market trends.
AI & Innovation:Leverage AI and emerging technologies to enable smart personalization, enhanced content discovery, intelligent commerce capabilities, and operational efficiency.
Customer-Centric Design:Champion the voice of the customer across all touchpoints, ensuring features address real user problems and drive engagement, retention, and conversions.
Cross-Functional Collaboration:Collaborate closely with design, engineering, marketing, warehouse, analytics, finance, legal, and brand teams to deliver a consistent and delightful omnichannel experience.
Discovery & Validation:Lead product discovery sprints, conduct user research, competitor analysis, A/B testing, and gather insights to validate product hypotheses and inform decisions.
Data-Driven Decisions:Track key performance metrics, identify improvement areas, and iterate based on data and customer feedback for continuous enhancement.
Agile Leadership:Lead agile ceremonies including backlog grooming, sprint planning, and retrospectives to ensure high-velocity and quality delivery.
Market & Trend Analysis:Stay ahead of industry developments, D2C trends, and luxury/fashion commerce innovations to identify new opportunities for growth.
Strategic Impact:Contribute to Titan’s broader digital strategy by surfacing growth levers, customer insights, and innovation opportunities.
Team Mentorship: Mentor junior product managers and cross-functional team members to foster a strong product mindset and agile culture.

Work Experience

MBA form a premier college with 4-8 years of experience
Proven track record of building and scaling digital products that drive business impact.
Strong understanding of e-commerce, omnichannel retail, and customer experience design.
Proficiency in leveraging AI platforms and data-driven decision-making.
Excellent communication, stakeholder management, and negotiation skills.

Product Manager, Digital - Jewellery at Titan Company Limited - PM Job Opening