About Paytm

Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.

About the Role-

Roles & Responsibilities

● Drive acquisition, activation, and retention for the Derivatives (F&O) business through CRM channels including Push, Email, SMS, WhatsApp, and In-App messaging.

● Build personalized campaigns and lifecycle journeys for trader segments such as intraday traders, options traders, and active F&O participants.

● Own end-to-end campaign execution, including audience selection, communication strategy, launch, performance tracking, and optimization.

● Partner with Analytics teams to identify growth opportunities, improve funnel conversion, and drive first-trade and repeat-trade activation.

● Analyze trader behavior, campaign performance, retention cohorts, and trading activity to generate actionable insights.

● Collaborate with Product teams to improve onboarding, activation, and trading journeys for derivatives customers.

● Work with Research and Content teams to create timely trader communications around market events, expiry cycles, volatility, and educational initiatives.

● Design and execute experiments to improve engagement, trading frequency, retention, and customer lifetime value.

Expertise & Qualifications

● 4–5 years of experience in Growth Marketing, CRM, Lifecycle Marketing, or User Growth, with exposure to derivatives, options trading, F&O products, or brokerage platforms preferred.

● Hands-on experience with CRM channels such as Push, Email, SMS, WhatsApp, and In-App messaging.

● Strong SQL and analytical skills with experience using platforms like CleverTap, or Appsflyer.

● Understanding of derivatives markets, F&O products, and trader behavior.

● Data-driven mindset with the ability to convert insights into growth initiatives.

● Strong cross-functional collaboration and project management skills.

● Prior experience in brokerage, trading, or wealth-tech businesses is preferred.

Why Join Us

A collaborative, output-driven program that brings cohesiveness across businesses through technology. You will work on high-impact problems in digital lending and help shape how the business adopts AI in a practical, grounded way.

Compensation If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants, and we are committed to it. India's largest digital lending story is brewing here. It is your opportunity to be a part of the story.

Growth Management- Manager/ Sr. Manager- Paytm Money (F&O) at Paytm - PM Job Opening