Key Responsibilities Team Management

Build, lead, and retain a team of creative operations associates focused on repetitive but detail-sensitive execution tasks.
Foster a high-motivation, high-ownership culture even in the context of routine work.
Create career paths, training modules, and incentive frameworks that drive performance and retention.

Process Design & Optimization

Define SOPs, QA systems, and feedback loops to ensure efficient and high-quality creative production.
Identify bottlenecks and inefficiencies in production workflows and systematically remove them.
Leverage tools, automation, and documentation to improve task turnaround times and consistency.

Creative Operations

Scaling & Metrics

Build systems and teams that can scale current output 100X over the next 12–18 months.
Define and track key operational metrics (TAT, quality score, rejection rate, throughput per person).
Create dashboards and reporting frameworks for real-time visibility into operations health.

Who You Are

5+ years in product ops, content ops, or creative ops roles – preferably in adtech, gaming, or creative platforms.
Demonstrated success in managing teams doing volume-heavy, detail-oriented work.
Strong process thinking and operational rigor, with a bias toward automation and scale.
Creative sensibility – you don’t need to be a designer, but you must understand what “good creative” looks like.
Outstanding communication, team-building, and problem-solving skills.
Comfortable with hybrid work; ready to transition to full-time in-office if needed.

Nice to Have

Experience with tools like Figma, Adobe Suite, After Effects, or creative review tools.
Familiarity with ad platforms (Google Ads, Meta, Unity, TikTok) and creative formats.
Past experience building ops teams in fast-paced, startup environments.

Product Operations Lead – Creative Workflows at AppBroda - PM Job Opening