Product Manager

Role Overview:

Zenwork Payments is looking for a highly motivated Payments Product Manager with at least 3 years of overall experience and 2 years of specific experience in payments, especially in AP/AR workflows within the U.S. market. The ideal candidate will have a strong background in payments systems, a deep understanding of AP/AR processes, and the ability to define and manage a product strategy that enhances customer experience and drives business value. This is an exciting opportunity to work on a cutting-edge payments platform that is transforming financial operations for businesses in the USA.

In this role, you will oversee the development of new features and improvements for Zenwork Payments, collaborating with cross-functional teams to ensure high-quality delivery and customer satisfaction.

Location : Hyderabad [Work Form Office]

What You’ll Do:

• Own the Product Roadmap: Lead the development and management of the product roadmap for Zenwork Payments, ensuring alignment with company goals and customer requirements. Prioritize features and improvements that enhance AP/AR automation for the U.S. market.
• Enhance AP/AR Solutions: Leverage your expertise in AP/AR to develop product solutions that simplify and automate accounts payable and receivable workflows, ensuring compliance, efficiency, and scalability within the U.S. regulatory environment.
• Customer-Centric Product Development: Collaborate with engineering, design, sales, and customer success teams to define product requirements, ensuring a user-friendly and intuitive experience for businesses managing payments and compliance.
• Market and Competitive Analysis: Monitor trends in the payments market in the U.S., staying updated on industry developments, competitor offerings, and evolving customer needs to ensure Zenwork Payments stays competitive.
• New Feature Development and Optimization: Oversee the development of new features and improvements to the live product. Work closely with teams to ensure high-quality delivery, optimize existing features, and maximize the impact of new capabilities on customer satisfaction and business growth.
• Collaboration Across Teams: Serve as the bridge between sales, marketing, customer support, and engineering teams to ensure product success and alignment with business goals.
• Measure Success: Use data and analytics to track product performance, identify opportunities for optimization, and ensure that the products meet business objectives and customer expectations.

What We’re Looking For:

• Experience: Minimum 3 years of experience in product management, with at least 2 years specifically focused on payments (AP/AR solutions or payments platforms) for the U.S. market.
• Technical and Payments Expertise: Strong understanding of payment processing systems, accounts payable and receivable workflows, and relevant industry regulations (e.g., PCI-DSS, SOX).
• Cross-Functional Collaboration: Experience working closely with engineering, design, marketing, and customer success teams to define and launch new product features.
• Customer-Focused Approach: Ability to translate customer needs into actionable product requirements and ensure a seamless user experience.
• Analytical Skills: Strong ability to analyze data, monitor key performance indicators (KPIs), and leverage insights to drive product decisions.
• Problem-Solving Mindset: Ability to identify pain points in the payments process and design innovative solutions to address them.
• Communication Skills: Excellent communication skills to effectively collaborate with internal teams and external stakeholders.