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Role Responsibilities

Collaborate with the Product Manager to understand and define requirements during product development
Write and elaborate the features and user stories to enhance the product experience
Collect, analyze, and interpret data to deliver insights that can enhance product performance, user experience, and customer satisfaction.
Create, maintain and update dashboards and reports to track key product metrics of new product launches and feature updates.
Build a thorough understanding of Western Union’s customer journey to deep dive into various performance metrics, identifying customer pain points and product opportunities.
Analyze market trends, customer needs, and competitive landscapes to take informed product decisions.
Collaborate with stakeholders across cross-functional teams and ensure clear communication on product delivery and performance.

Role Requirements

Bachelor’s degree in engineering and/or an MBA.
Proven 3-5 years of experience in product m

Product Analyst at Western Union - PM Job Opening