A B2B payment cards issuing company has observed a sudden drop in the use of their cards on e-commerce platforms, in the month of april. Analyze the problem using appropriate assumptions. Suggest solutions to get the usage back on track.
What members get on this question
A timed 30-minute workspace
Answer under the same clock you would face in the interview, then get AI feedback on your answer.
The expert answer, in 6 steps
A worked answer from a practising PM to compare against once you have tried it yourself.
Your progress across the whole bank
See which question types you have practised and where you score lowest.
More root cause analysis questions
5% users met the same error message in the shopping cart page. What will you do to find the root cause? Provide a solution.
EasywalmartGoogle Maps had a 10% drop in daily active users. What do you do?
Easyflipkart, googleAmazon has noticed a 20% drop in daily active users in India. Find the Root cause?
EasyamazonIf the Instagram stories engagement rate goes up 10% during the first 7 days, and then decreases 10% in the next 30 days in the US and Spain, what would you do? In the US, the dec…
Mediummeta (facebook)I was told that conversion rates are decreasing. What will you do?
MediumzyngaGoogle search revenue was down. Figure out why.
Easygoogle