Imagine you are the PM for a large, on-demand food ordering and delivery platform in India. It’s the day after a major holiday which has historically driven your order volumes through the roof. You look at your metrics and see a 35% drop in overall orders for the holiday: 1. Problem: What are the factors that would influence the overall orders. What could be the reasons for the drop and how would you stack rank these reasons? 2. Metrics: What metrics other than the total orders would you look at to assess the problem statement and investigate the drop and why?
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