{"@context":"https://schema.org","@type":"JobPosting","title":"Product Owner","description":"

General Summary:

Unum is hiring a Product Owner to support our Care Hub within the Unum Ventures team. This Agile role involves collaborating with IT and business partners to develop capabilities that enhance customer experience. The Product Owner leads scrum team delivery, defines features, ensures operational readiness, and helps prepare the business for new capabilities.

This is an in person role requiring at least 3 days per week on campus out of Portland, Maine, Chattanooga, TN, Atlanta, GA or Columbia, SC.

Job Specifications:

Bachelor’s degree preferred, or equivalent combination of education and experience
Strong verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences.
Demonstrated success in progressive delivery of technical projects.
Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
Product Owner certification preferred (PSPO and/or CSPO)
Use Data to drive product decision making
Experience in family benefit space is a plus
Proven understanding of product management lifecycle and agile methodologies.
IT technical acumen to effectively collaborate with architects, designers and all dev ops team members.
Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
Strong interpersonal skills and track record of engaging with customers/ cross-functional stakeholders at all levels, in a wide variety of situations, and demonstrated ability to listen, influence, and relate to customers/stakeholders in their own language.
Proven ability to help inform leaders in making difficult decisions.
Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
Some experience in negotiation and persuasion skills.
Demonstrates high levels of ownership and accountability. Self-starter and ability to effectively chart a path forward in ambiguous situations or under a general direction.
Demonstrates the ability to champion change and support teams through change.
Able to effectively coach, mentor, and identify and address skill needs and gaps for continuous improvement of self and team.
Demonstrated results against ‘We are Unum’ principles.
Some travel may be required

Principal Duties and Responsibilities:

Contributes to business case development and cost benefit analysis within their product scope
Ensures IT delivery roadmap is aligned to the strategic annual product roadmap
Informs business around opportunities and executes on the product roadmap
Sets product and adoption KPIs with business partners and derives cascading metrics down through to the development and delivery activities
Maintains holistic understanding of relevant client personas and has the ability to engage with internal and external clients to test assumptions as well as being able to understand and articulate to the Agile Team the client needs.
Translates client needs from discovery into product backlog work items
Ensures on an ongoing basis that client feedback is represented and influences prioritization, trade off, and roadmap decisions
Builds and maintains an updated and prioritized product backlog
Accountable to ensure the backlog represents technical bodies of work required for long term technical integrity.
Accountable for creation and ownership of product backlog work items including acceptance criteria (Features, User Stories)
Fully engages and leverages methodologies outlined in relevant product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working
Maintains a set of tools and skills to elicit client insights and feedback. Eg. Focus Groups, Surveys, use-ability Sessions, Interviews, Use of Prototyping
Maintains set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting
Builds and maintains current internal business expertise relevant to area of product development
Engages in industry analysis of trends, technology, and market advancements
Demonstrates active engagement and sharing of practices in Product Owner forums
Ensures operational readiness efforts are in place as new technology-driven capabilities are moved to production environments.
Participate in the design digital adoption strategy with operational leaders
Track benefit realization on solutions that have moved to production, monitoring KPIs and incorporating feedback in future enhancements in the product backlog
Leveraging backlog tooling software to provide metrics, status and progress towards deployment
Track progress of work towards agreed timelines for deliverables to ensure the health and progress of the holistic delivery roadmap. Adjusting and communicating changes to timelines with review of impacts from changes

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Product Owner at Unum - PM Job Opening