{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"

About Snabbit:

Snabbit is India’s first Quick-Service App, delivering home services in just 10 minutes through a

hyperlocal network of trained and verified professionals. Backed by Elevation Capital, Nexus

Venture Partners,

Lightspeed, and Bertelsmann, Snabbit is redefining convenience in home services with quality and speed at

its core.

Founded by Aayush Agarwal, ex-Chief of Staff at Zepto, Snabbit is bringing an innovative

approach to transform home services. In a short time, we’ve completed thousands of jobs with

unmatched customer satisfaction, and we’re scaling rapidly.

What You’ll Do – Position Summary: The Program Manager will lead cross-functional initiatives, streamline processes, and drive operational excellence across the organization. This role ensures alignment between teams, manages end-to-end program execution, and delivers high-quality outcomes through strong coordination, structured planning, and continuous process improvement.

Key Responsibilities:

• Support process design and standardization across Finance, Admin, HR, and Quality by documenting SOPs, keeping them updated, coordinating with Product/Tech for workflow or UI changes, and ensuring timely closure of all cross-functional actions.

• Manage customer and expert feedback loops through structured telecalling for training feedback, hood surveys, damage cases, and expert ratings, while maintaining daily feedback MIS and highlighting red flags.

• Drive content production and program management by coordinating with Branding and Training teams for creation of module videos, grooming/safety content, tracking progress end-to-end, and managing logistics for shoots and approvals.

• Support quality and compliance monitoring through sample audits, disciplinary workflows (show causes, terminations, retraining lists), and follow-up tracking on corrective training sessions.

• Execute special projects and initiatives such as hood surveys, theft-prevention training pilots, new curriculum rollouts, soft-skills program launches, expert reinforcement drives, and managing pop-up messaging quality across app and offline assets.

","hiringOrganization":{"@type":"Organization","name":"Snabbit ","sameAs":"https://www.snabbit.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"IN","addressLocality":"Bangalore"}},"datePosted":"2025-12-12T00:00:00.000Z","validThrough":"2026-01-11","employmentType":"FULL_TIME","url":"https://www.pminterviewprep.club/jobs/snabbit-program-manager"}

Program Manager at Snabbit - PM Job Opening