Senior Product Manager – Loyalty & Digital Engagement

Role Overview:

As a Senior Product Manager, you will drive the vision, strategy, and execution of key product offerings, ensuring seamless user experiences and business growth. You will work closely with cross-functional teams, including Engineering, Design, Operations, and Business, to build scalable and innovative loyalty solutions that enhance engagement for our enterprise clients and their end users.

Key Responsibilities:

Product Strategy & Roadmap: Define, prioritize and execute the product roadmap aligned with business objectives, market trends, and customer needs.

Client & Market Understanding: Work closely with banking and enterprise clients to understand their loyalty and engagement needs, ensuring solutions to drive maximum adoption and ROI.

Feature Development & Execution: Own end-to-end product development for one or more core offerings

User Experience & Design: Collaborate with UX/UI teams to ensure intuitive and engaging customer journeys across platforms.

Data-Driven Decisions: Leverage analytics to measure product performance, identify areas for improvement, and enhance engagement strategies.

Stakeholder Collaboration: Work with engineering, marketing, and business teams to align product features with business objectives.

Competitive Benchmarking: Stay ahead of industry trends, loyalty innovations, and fintech developments to keep Reward360’s solutions best-in-class.

Key Qualifications & Skills:

• 4-8 years of experience in Product Management within Fintech, Loyalty, E-commerce, or Digital Engagement domains.
• Strong understanding of loyalty programs, reward mechanisms, and engagement strategies.
• Experience in managing platform-based products such as travel booking, marketplaces, or personalized engagement solutions.
• Data-driven mindset with expertise in analytics tools (Google Analytics, Mixpanel, Power BI, etc.)
• Hands-on experience with Agile development, A/B testing, and API integrations.
• Strong problem-solving skills and ability to thrive in a fast-paced, evolving environment.
• Excellent communication and stakeholder management skills.
• Passion for delivering customer-centric products that drive business growth

Nice-to-Have:

• Prior experience in banking, fintech, or affiliate marketing.
• Exposure to AI-driven personalization or recommendation engines.
• Familiarity with SQL, Python, or other data tools for deeper insights.