{"@context":"https://schema.org","@type":"JobPosting","title":"Product Manager - Program Experience [Health / Consumer industry]","description":"

Role Summary

Own and optimize the complete customer journey for our weight loss program—from payment to program completion. Drive seamless coordination between coaches, doctors, lab partners, and operations to deliver an exceptional user experience, improve outcomes, and achieve business metrics.

Key Responsibilities

Manage and improve end-to-end patient flow and touchpoints (WhatsApp, scheduling, labs, medication, AI tools).
Ensure SLA adherence with smooth handoffs and proactive communication.
Coordinate across coaches, doctors, operations, and partners to reduce friction.
Analyze drop-offs, run A/B tests, and improve conversion and engagement.
Build dashboards, track KPIs (SLA, CSAT, completion rates), and run SQL-based analysis.
Provide insights to leadership and collaborate with growth/product teams on improvements.

Requirements

2–3 years in product management, preferably in healthcare, wellness, or consumer services.
Experience managing multi-step customer journeys and cross-team coordination.
Hands-on SQL skills and familiarity with analytics tools (Mixpanel/Amplitude/GA4).
Strong operational mindset, customer-first approach, and ability to drive improvements.

What We Offer

Ownership of a critical journey impacting thousands of users.
Collaboration with health coaches, doctors, and medical teams.
A fast-paced, data-driven environment with room to experiment.
Competitive package with career growth in a scaling health-tech organization.

","hiringOrganization":{"@type":"Organization","name":"Elevate Now","sameAs":"https://eninsight.joinelevatenow.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"IN","addressLocality":"Bengaluru"}},"datePosted":"2025-09-20T00:00:00.000Z","validThrough":"2025-10-20","employmentType":"FULL_TIME","url":"https://www.pminterviewprep.club/jobs/elevate-now-product-manager-program-experience-health-consumer-industry"}

Product Manager - Program Experience [Health / Consumer industry] at Elevate Now — PM Job Opening